Peterson Cat has an immediate need for an experienced Rental Field Technician based at our Clackamas, OR location.
SUMMARY
This position is responsible to perform maintenance and repairs to heavy and rental equipment, and provide customer service for internal and external customers.
ESSENTIAL JOB FUNCTIONS
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
Travel to and from customer sites to perform maintenance and repairs on equipment in the field.
Efficiently diagnose and repair equipment failure.
Maintain parts inventory in field truck for efficiency of repairs / maintenance to equipment in the field.
Conduct damage assessments and complete reports of equipment damage per rental procedures.
Perform safety inspections of equipment per manufacturer, ANSI, OSHA, and any other Government Regulation standards.
Maintain basic parts inventory on field truck.
Perform check-ins/outs
Assist others in the performance of their roles to include: washing and cleaning equipment, moving equipment around rental yard, answering customer questions, explaining/demonstrating equipment operation to customers, assist in loading / unloading equipment, etc.
Perform assigned tasks in a timely, accurate, safe and efficient manner
Follow manufacturer and company installation and service guidelines and procedures to ensure quality work.
Keep field truck and work area clean throughout day to ensure and maintain safe work environment.
Observe safety policies, procedures, rules, and laws.
Communicate with internal and external customers in a manner that promotes a positive relationship and demonstrates Peterson’s core values.
Participate in Peterson’s safety programs, tailgate meetings, and monthly safety meetings.
Work overtime as needed and within labor law guidelines.
Operate company or personal vehicle as needed
Maintain punctual, regular, and predictable attendance.
QUALIFICATIONS
- Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field preferred.
- Minimum of 3 years of directly related experience, preferably maintaining and repairing heavy equipment; or an equivalent combination of education and work experience.
- Experience driving a service truck highly preferred.
- Customer service experience required.
- Maintain a valid driver’s license and satisfactory driving record.
- Ability to obtain CDL-B and DOT medical card.
