Product Support Quotation Specialist

Peterson Cat has a need for a Product Support Quotation Specialist who can be based at any Peterson location.

SUMMARY

This position provides coordination between parts, service and sales departments regarding machine repairs. Will also help with daily functions within the parts, service, and sales departments.

ESSENTIAL JOB FUNCTIONS

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

  • Work with sales reps, parts department and service departments to help centralize quote writing and research to ensure proper compliance with Caterpillar pricing programs and most cost-effective repair options. 

  • Write and transmit quotes to customers and storing quotes in CRM Parts and Service Quoter to allow easy future retrieval if needed.

  • Keep abreast of all major initiatives by Caterpillar including pricing programs, new products and services offered by allied companies.

  • Maintain a high level of communication between service, parts, rental and sales departments and pass important customer information between departments as needed.

  • Understand and quote all need repairs from Valu-Gard, TA1, TA2 and CTS Inspections.

  • Quote CCR, CPT Rebuilds and assure that all required updates are performed during rebuilds and assure that certified rebuild are registered with Caterpillar within 30 Days of invoice

  • Other duties as assigned.

  • Maintain punctual, regular, and predictable attendance.  

QUALIFICATIONS

High school diploma or GED; and a minimum of 5 years of experience in a heavy industrial environment; or an equivalent combination of education and work experience. Service experience specifically as a technician or service writer and some experience in parts department and sales experience are needed. 

The hourly rate pay for this position is dependent on location but at a minimum is $29.50. (Starting wage will depend on location, experience, and education. We also offer a total compensation package in addition to base salary.)

City
Hillsboro
Company
Peterson Cat
Country
United States of America
Date Request Entered
2024-05-08
Job Family
Service Support
Job Posting Title
Product Support Quotation Specialist
Postal Code
97124
Primary Location
Hillsboro, Oregon
Ridgefield, Washington
Medford, Oregon
San Martin, California
Redmond, Oregon
Santa Rosa, California
Klamath Falls, Oregon
Eugene, Oregon
Fortuna, California
Redding, California
San Leandro, California
Reference ID
REQ-2024-2202
State
Oregon
Time Type
Full time
Worker Sub-Type
Regular
Worker Type
Employee